Privacy Policy

🛡️ Your Privacy, Our Promise (The Trust Agreement) 

We know that giving up your personal data feels a bit like sharing your secret design sketchbook. We promise to be respectful, transparent, and only collect what we absolutely need to make and send you awesome products, and keep the website running smoothly. 

This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe. 

1. 📂 What Information Do We Collect? 

We only collect information that helps us fulfill your orders and improve your experience on our site. 

A. Information You Willingly Give Us (When You Sign Up or Order) 

This is the essential stuff we need to complete the transaction: 

  • Identity Data: Your name, email address, and account password (encrypted, of course!). 

  • Transaction Data: Your shipping address, billing address, phone number, and details about the Products you purchase. 

  • Payment Data: We use secure third-party payment processors (like PayPal or Stripe). We do not store your full credit card details on our servers. 

  • Creative Content: The designs, images, and text you upload for printing. (Remember, you still own the rights to this!) 

B. Information We Collect Automatically (When You Browse) 

This helps us see how the site is working and fix any creative bumps in the road: 

  • Technical Data: Your IP address, browser type, operating system, and the device you use to visit our site. 

  • Usage Data: Information about how you use our website, such as which pages you view, how long you stay, and which buttons you click (see Section 3: Cookies for more on this). 

2. 💡 How We Use Your Data (The Why) 

We use your data for three main reasons, and we promise we don't sell it to anyone! 

Cookie Type What They Do Can I Turn Them Off?
Essential Cookies These are crucial! They let you browse, log in securely, and complete your purchase in the checkout. Without them, the site breaks. No, the site won't function correctly.
Performance Cookies These count visitors and track which pages are most popular. They help us find errors and make the site faster. (The data is usually anonymized). Yes, but it means we can’t see how to improve your experience.
Preference Cookies These remember your personal settings and choices (like your preferred currency or site layout). Yes, but your experience might be less personalized.


3. 🍪 Cookies Policy (The Digital Nibbles) 

A cookie is a small text file placed on your device. It doesn't tell us your life story, but it helps the website remember you. 

A. Why We Use Cookies 

We use cookies to enhance your experience: 

  1. Strictly Necessary Cookies: These are like the glue holding the website together. They let you log in, put items in your shopping cart, and ensure secure payment processing. The site won't work without them. 

  1. Performance Cookies: These help us count visits and traffic sources so we can measure and improve the performance of our site. They tell us which pages are the most and least popular. 

  1. Functionality Cookies: These remember your choices (like your preferred language or region) to provide a more personalized experience. 

B. Your Cookie Control 

When you first visit the site, you'll see a banner asking for your permission for non-essential cookies. You are in control! 

  • You can usually instruct your browser to refuse all cookies or to indicate when a cookie is being sent. 

  • Warning: If you disable necessary cookies, parts of our website (like the checkout process) might stop working correctly. 

4. 🔒 Sharing and Security (The Vault) 

A. Sharing with Trusted Partners 

We only share your information with the necessary partners required to run our print-on-demand service: 

  • Printers and Fulfillment Partners: They need your Content and shipping address to physically create and send the Product. 

  • Payment Processors: They securely handle your payment details. 

  • Shipping Carriers: They need your address to deliver your parcel. 

  • Analytics Providers: They help us understand site traffic (usually anonymized data). 

B. Security 

We use industry-standard security measures (like encryption and secure servers) to protect your data. However, remember that no method of transmission over the internet is 100% secure. We do our best, but you share information with us at your own risk. 

5. Rights and Contact (Your Say) 

  • Your Rights: Depending on where you live, you may have the right to access, update, correct, or delete the personal data we hold about you. Just ask! 

  • Data Retention: We only keep your personal data for as long as necessary to fulfill the purposes we collected it for (e.g., as long as your account is active, and then for a required period for legal and tax records). 

If you have any questions, concerns, or want to exercise your rights, please contact our friendly Data Guru at: 

Email: hello@printopotamus.co.uk 

Address: Unit 5, The Stampings, Blue Ribbon Park, Coventry, CV6 5RE 

Last Updated: December 12, 2025